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Fast-track manager scheme fills staff shortages at Tesco

first_img Previous Article Next Article Comments are closed. Fast-track manager scheme fills staff shortages at TescoOn 20 May 2003 in Personnel Today Supermarket giant Tesco has undertaken an accelerated leadership trainingscheme in a bid to plug skills gaps. Judith Nelson, Tesco’s UK stores HR director, told delegates that in theearly part of 2002 10 per cent of the chain’s shops were without a storemanager. In response, Tesco decided to put 50 people through leadership training –which normally takes a year – in just 12 weeks. “We needed a radical approach because of our vacancies,” she said.”We had to find 50 people to start the course in six weeks, and needed arobust assessment process to get the right people. “We wanted people who would make great store managers and potentiallymove up to become directors.” Tesco, supported by DDI, assessed 200 candidates at a half-day assessmentcentre, and then put 47 successful applicants through a 12-week residentialprogramme at a cost of £1.5m. The company is tracking the progress of the fast-tracked managers to seewhether the investment was worth it. From an idea first presented at Easter 2002, Tesco managed to have themanagers in place by September, and reduced store-manager vacancies to singlefigures. However, Nelson said, they did made one mistake – not asking them to bemobile. Some locations now have more trained managers than stores. The danger of this, she said, is that those without stores may become boredand move to the competition. Related posts:No related photos.last_img read more